Relevance verified: 18/04/2026
Gambling is entertainment. That is the starting point for everything This Is Vegas Casino does when it comes to player protection. Gaming should be something you enjoy on your own terms, with clear limits and a full understanding of how it works. When it stops being enjoyable, it is time to take stock, and we want to make that process as straightforward as possible.
This page outlines our approach to safer gambling, the tools available to you, the organisations that can provide independent support, and what we expect of ourselves as an operator serving players in the United Kingdom.
Who Can Play
This Is Vegas Casino is strictly for players aged 18 and over. This is a legal requirement under UK law, and we take it seriously. Age verification is carried out as part of the registration and withdrawal process. We reserve the right to request identity documentation at any point to confirm a player’s age. Any account found to have been opened by someone under 18 will be closed immediately, and any associated funds will be withheld.
We do not market our services to minors. Our promotional content is designed exclusively for adults and is never framed in a way that might appeal to under-18s. If you share devices with younger members of your household, we strongly recommend using parental control software and ensuring your account credentials are not accessible to others.
Services such as Net Nanny, Cyber Patrol and GameBlock can help restrict access to gambling websites on shared devices. Your internet service provider may also offer filtering tools free of charge.
Understanding How Casino Games Work
Every game at This Is Vegas Casino uses a certified random number generator. Each spin, hand or round is independent of the last. Past results do not influence future outcomes. There are no patterns to follow, no strategies that guarantee consistent profits, and no way for any player to gain a mathematical edge over the house in the long run.
All casino games are designed with a built-in house edge. This means that, over a large number of rounds, the operator retains a statistical advantage. This does not mean you cannot win; players win on individual sessions regularly. It does mean that gambling should never be approached as a reliable source of income, as a way to clear debts, or as a solution to any financial difficulty.
Jackpots and large wins are real but rare. Bonuses come with wagering requirements that are clearly stated before acceptance. We do not present our games or promotions as anything other than what they are.
Safer Gambling Tools
We provide a range of account controls that allow you to manage how you engage with the platform. These tools are available through your account settings and can be applied at any time without requiring you to contact support, though our team is always on hand if you prefer assistance.
Deposit Limits You can set a maximum deposit amount per day, week or month. Once your chosen limit is reached, further deposits are blocked until the period resets. If you wish to lower your limit, the change takes effect immediately. If you wish to increase a limit, a cooling-off period applies before the change is implemented, giving you time to reconsider.
Session Time Reminders You can activate prompts that notify you when you have been playing for a set amount of time. These reminders appear on screen and are intended to help you stay aware of how long you have been logged in.
Reality Checks At intervals you choose, a summary of your current session is displayed, including how long you have been playing and your net position. This feature helps prevent the kind of extended session where time passes unnoticed.
Cooling-Off Period If you want a short break from gambling, you can apply a cooling-off period to your account. During this time, your account remains registered but deposits and gameplay are suspended. Cooling-off periods can range from 24 hours to several weeks, depending on what you need.
Self-Exclusion via This Is Vegas Casino You can request self-exclusion directly through your account or by contacting our support team at [email protected] or by calling +44 20 7946 0958. Once self-exclusion is confirmed, your account is closed, all marketing communications stop immediately, and you will not be permitted to reopen the account until the exclusion period has ended. We take these requests seriously and process them as a priority.
GamStop: National Self-Exclusion for UK Players
In addition to our own tools, UK players have access to GamStop, the national online gambling self-exclusion scheme. Registering with GamStop allows you to exclude yourself from all UK-licensed gambling websites simultaneously, using a single registration.
You can register at www.gamstop.co.uk. The service is free to use and the exclusion is applied across participating operators automatically. GamStop exclusions can be set for a minimum of six months, one year or five years.
If you are concerned about your gambling, GamStop is one of the most effective steps available to you. We encourage any player who feels they need a comprehensive break to use this service.
Recognising When Gambling Becomes a Problem
Problem gambling rarely announces itself clearly. It tends to develop gradually, and the people affected often do not recognise it until the consequences are already significant. The following are some of the signs that gambling may be moving beyond entertainment.
You might notice that you are spending more than you intended, or chasing losses in the hope of getting back to even. You might find it difficult to stop once you start, or feel irritable and restless when you are not gambling. Some people begin hiding their gambling activity from family or friends, or use gambling as a way of dealing with stress, anxiety or low mood. Financial strain, borrowing money to gamble, or neglecting work and personal commitments are also indicators that something is wrong.
If any of these patterns feel familiar, it is worth pausing. Seeking help is not a dramatic step; it is a practical one. The support organisations listed below provide confidential, non-judgmental assistance.
Independent Support Services
Several organisations in the UK provide free, confidential help for anyone affected by gambling harm, whether that is the person gambling or someone close to them.
BeGambleAware www.begambleaware.org The National Gambling Helpline is available 24 hours a day, 7 days a week on 0808 8020 133. BeGambleAware offers advice, information and referrals to treatment services across the UK.
GamCare www.gamcare.org.uk GamCare provides practical support, counselling and a forum for people affected by gambling problems. Their helpline operates daily and their online chat service is available around the clock.
Gambling Therapy www.gamblingtherapy.org Gambling Therapy offers free online support in multiple languages, including live chat, group support and a self-help programme. It is run by Gordon Moody and available to anyone, anywhere.
Gordon Moody www.gordonmoody.org.uk Gordon Moody provides residential treatment programmes and intensive support for people with severe gambling problems. Treatment is available through referral and directly via their website.
Gamblers Anonymous www.gamblersanonymous.org.uk A peer support group based on shared experience. Gamblers Anonymous holds meetings across the United Kingdom and has an online community for those who cannot attend in person.
NHS Northern Gambling Service Available via referral through your GP, NHS gambling treatment services provide clinical support for those whose gambling has reached a level requiring professional intervention.
These services are completely independent from This Is Vegas Casino. We do not receive information about your interactions with them, and contacting them has no effect on your account.
How We Monitor Player Activity
Our team uses internal monitoring tools to identify patterns of play that may suggest a player is experiencing difficulties. These include unusual increases in deposit amounts, repeated reversals of withdrawal requests, extended playing sessions and significant loss escalation over a short period.
Where these patterns are identified, we may reach out to a player directly to check in. We do this respectfully and without assumption. In some cases, we may apply temporary restrictions to an account while a review is carried out.
Our priority in these situations is player welfare. We would rather prompt a conversation that is not needed than ignore a situation where support might genuinely help.
Responsible Financial Habits
Before playing at any online casino, it is worth deciding in advance how much you are willing to spend. Set an amount that reflects discretionary income only, money left over after rent or mortgage, bills, food, savings and any other essential commitments have been covered.
Never borrow money to gamble. Never use gambling as a means of supplementing your income or covering unexpected expenses. If your financial circumstances change, adjust your gaming activity accordingly. The deposit limit tools in your account settings are there for exactly this purpose.
We do not extend credit to players and do not encourage the use of credit cards or credit-funded accounts for gambling purposes.
Marketing and Communications
We do not send marketing materials that create a false impression of the likelihood of winning. Bonuses and promotions are described accurately, with wagering requirements and conditions stated clearly. We do not use language that suggests gambling is risk-free or that a particular outcome is likely.
You can opt out of all promotional communications at any time by updating your contact preferences in your account settings or by emailing [email protected]. Opting out of marketing does not affect your ability to log in, play or manage your account.
We do not send promotional materials to players who have self-excluded or who are in a cooling-off period. These accounts are removed from marketing lists as part of the exclusion process.
Privacy and Confidentiality
Any information you share with us in connection with responsible gambling, whether that is a self-exclusion request, a limit adjustment or a support query, is treated as confidential. It is processed in line with our Privacy Policy and is not shared with third parties except where we are required to do so by law.
You can review our Privacy Policy in full at https://this-is-vegas-casino-uk.com/privacy-policy/
Talking to Our Team
If you have any concerns about your gambling, or if you want to apply any of the tools described on this page, our support team is available to help. You can reach us at:
Email: [email protected] Phone: +44 20 7946 0958 Address: Victoria Street, Westminster, London SW1E 5EA, United Kingdom
We aim to respond to all responsible gambling enquiries promptly and treat every request with the same level of care and confidentiality.
If gambling has stopped being fun, please do not wait. Use the tools in your account, reach out to one of the support services above, or contact us directly. Taking that step is the right one.
18+ | Play Responsibly | www.begambleaware.org